Considi's expertise in contextualising and applying typical Lean Organisation methods, such as customer value and combating waste, enables service companies to rethink their operating model and achieve significant results.
- Creation of the “customer culture”, identifying “clusters” of recipients
- Development of “customer” oriented organisational and operational processes
- Simplification and standardisation of processes
- Designing coherent and performing organisation charts, reviewing responsibilities along processes
- Reducing “service”, “procedure” and “information” management time
- Designing strategic and organisational development plans to increase the rate of product/service innovation
- Dissemination and support for change
- Software Selection and implementation of IT tools to innovate and support business processes
- Promotion of Change Management
