for the

Services and Institutions sector

We accompany our customers in increasing their competitiveness both externally, by improving service and customer value, and internally, by streamlining operational processes.
Considi's expertise in contextualising and applying typical Lean Organisation methods, such as customer value and combating waste, enables service companies to rethink their operating model and achieve significant results.
  • Creation of the “customer culture”, identifying “clusters” of recipients
  • Development of “customer” oriented organisational and operational processes
  • Simplification and standardisation of processes
  • Designing coherent and performing organisation charts, reviewing responsibilities along processes
  • Reducing “service”, “procedure” and “information” management time
  • Designing strategic and organisational development plans to increase the rate of product/service innovation
  • Dissemination and support for change
  • Software Selection and implementation of IT tools to innovate and support business processes
  • Promotion of Change Management
How to make the processes of a service company more flexible and customer-oriented?
Through the identification of different “clusters” of recipients and what is of value to them, the reduction of non-value-generating activities (rigidity, rework, variability), the fight against waste and the enhancement of value-adding activities; as well as greater involvement, awareness and empowerment of resources.
You may need a Lean Office
How to support processes with effective tools?
Through the selection of suitable tools and the creation of project-oriented business/ICT teams that can also work remotely.
You may need a Digital and IT and Architecture
How to make change management sustainable?
Through workplace revitalisation and people empowerment with the Toyota Way.
You may need Change Management

Case histories

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Our goal is to help increase business competitiveness through an industrial strategy that comes to life from high Lean training, operational excellence, digital and product innovation. A sustainable growth path thati benefits from the new technological opportunities of Industry 4.0.
Via A. De Gasperi, 63
36040 Grisignano di Zocco (VI)
Via San Martino, 7
20122 Milano (MI)
Corso Martiri della Libertà, 3
25122 Brescia (BS)
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CONSIDI S.P.A. (BENEFIT SOCIETY) | Via Alcide De Gasperi n.63 - 36040 Grisignano di Zocco (VI)
C.F./P.IVA 03948220284 | Share Capital: 1.000.000 euro i.v. | Registered in the commercial register of Vicenza number REA VI-307565