Pro.Act.A.® (Processes & Activities Analysis)

The answer to how to measure processes in the office

Pro.Act.A® ( Processes and Activities Analysis) is a proprietary methodology that makes use of a tool for the detection of activities in office processes and allows to carry out organizational analysis based on quantitative data in order to know deeply , evaluate and make efficient transactional processes .

The method is based on critical analysis of the business processes in the value stream perspective ( across the various functional areas ) identifying the typical components of the process : input, steps , interdependencies , management methods , used tools , resources and output .

During the project a database is structured (which becomes the company’s assets ) with micro – activities in the processes and it is populated by self-declaration from each resource involved, ensuring the objectivity of the data and its sharing . The measured data can be displayed and analyzed through personalized views and configurations.

The application of the methodology has the advantage of being able to be personalized and remodeled according to the different realities and business needs . Following a session of interviews with a representative sample of business functions, we are able to track specifically the typical processes of the individual company using its own company language. All the resources involved in the processes declare , via a web tool , the individual micro activities expressing : assessments , critical , suggestions and dedicated time.

Thanks to the detailed knowledge of business process and the collection of quantitative data , simulations of different scenarios can be run, from the point of view of the reorganization of business functions or of the redefinition of new processes evaluating the tools to use, quickly assessing the impact on business costs and calculating the potential savings achievable .


Pro.Act.A.® is a flexible and effective tool for :

  • the design of the new organizational structure,
  • the analysis of the coverage level of Information Systems,
  • the redesign of critical processes,
  • the analysis of the processes of indirect costs,
  • the measurement of performance in the office.