Waste in the office clouds a company’s competitiveness
The Lean Office aims to apply the principles which typify Lean Thinking to “transactional” processes, namely:
The Lean Office aims to apply the principles which typify Lean Thinking to “transactional” processes, namely:
Adopting these principles in rethinking your activities and in redesigning your modus operandi means improving in terms of both efficiency, by achieving the best result from the available resources, and effectiveness, by increasing the service offered to your customers (internal and external) and motivating people.
The design approach can start from a specific process if you already know the critical aspects in advance or, alternatively, from a broader preliminary analysis that allows you to define an intervention priority and an estimate of potential recoveries.
The answer to how to measure processes in the office