Analyse the process variation, the value stream and identify the root causes.
Work as a team to design improvements;
Develop, test and implement solutions and then validate the improved process.
Lean Office Simulation enables the introduction of some typical concepts of the Lean philosophy, such as:
Identification of non-value added phases
Elimination of sources of waste,
as well as methodologies for problem setting, problem solving and the implementation of rapid improvements (quick wins).
Participants will be able to compare the disciplined and focused approach of continuous improvement against the 'bad habits' that too often frustrate their efforts in the day-to-day running of projects.
To make real and “tangible” what the term Lean Office means to managers and employees.
To learn, through practice, how to master the main analysis and implementation tools for setting up a lean office.
To make evident and measurable any waste in processes within the offices, which would otherwise be difficult to detect.
To experience how Lean can foster teamwork and make working in offices more motivating.
To achieve greater awareness of the main organisational levers that make a transactional process effective, efficient and therefore competitive.